COVID-19 Information

Latest Updates

1. COVID-19 Quarantine and Isolation Guidelines: Please consult the following websites if you have questions regarding how to quarantine following exposure to COVID-19, or how to isolate when infected with COVID-19:

CDC  |  Mass. DPH
2. COVID-19 PCR Results: Our office is now processing COVID-19 PCR tests in-house, with a turnaround time of approximately 40 minutes. You can view your child’s test results in Patient Gateway, and they are not visible to us any sooner than they appear in your child’s chart.
3. VaccinationsPlease see this update for details about the COVID-19 vaccinations we offer in our office. Please visit our vaccine resources and FAQs page for more details about these vaccines as well.
Checking in to Your Visit

All patients may now enter the waiting room to check in, without calling beforehand from your car. Please continue to wear a mask while inside the office.

If you would prefer to wait in your car before your visit, you can still call the front desk to check in, at 781-356-6200 ext.105.

  • Are you testing in your office?
    • We offer PCR testing to all patients in our practice, who have active viral symptoms and/or a close contact with COVID-19.
    • Elective Testing (for those without symptoms or a close contact; e.g. for travel):
      • We are offering elective testing for a fee. Unfortunately, most health insurance providers do not reimburse for elective COVID-19 testing. We do not want our patients to be charged exorbitant fees, so we are not processing elective COVID-19 testing through your insurance provider. Your total cost for COVID-PCR testing through our office will be $140: You will be billed $40 at the time of your visit by Milton Pediatrics, and you will receive another bill for $100 from Quest Diagnostics, who processes the tests.
      • There are free sites available for COVID-19 testing, specifically the Stop the Spread sites offered by the state. Please see the general testing resources below for more information.
  • How do I get my test results?
    • Test results are released immediately, and are viewable in Patient Gateway. Our office does not have access to the results before they are posted to Patient Gateway.
    • If you are not yet enrolled in Patient Gateway, please call our office to enroll.
  • General testing resources and testing sites:
    • Get Tested MA!: An excellent resource from the Massachusetts Department of Public Health, including test site locations, and information about the different types of available tests.
    • COVIDtests.gov: Free rapid antigen testing kits for households
    • COVID-19 Testing for Childcare: A great resource in Braintree with free PCR testing for children who are in childcare and their families.
    • CIC Health: Another good resource for families living closer to downtown Boston or Newton, with generally fast turnaround times
    • List of testing sites specific to the City of Boston
    • Search page for testing sites in MA. Select “Show Advanced Filters” to filter sites that do/do not test children.
  • What kind of test should I get?
    • If you are getting tested due to symptoms, or due to exposure to someone with COVID-19, we recommend PCR testing rather than rapid antigen testing. The former is a much more accurate test than the latter.
    • Read more about testing for COVID-19 here.

The physicians at Milton Pediatrics support the positions of the American Academy of Pediatrics (AAP) and the Centers for Disease Control that the COVID-19 vaccine is safe and effective, and an important part of the nation-wide strategy to end the COVID-19 pandemic.

If you have questions about the COVID vaccine, please visit our COVID-19 Vaccine Resources & FAQs page for reliable, evidence-based information.

Virtual Visits & Telehealth

To help prevent the spread of COVID-19 and promote social distancing, we are continuing to see some patients virtually, when appropriate. Please review our virtual visit guide for families before your virtual visit.

Our staff will contact you prior to your telehealth appointment to give detailed instructions.

  • For patients who have signed up for Patient Gateway, please make sure to have Zoom installed on your device. You can enter the virtual visit waiting room by logging into your Patient Gateway account.
  • For patients without access to Patient Gateway, you will be provided with information on how to connect with your provider at the time of scheduling. We are currently using doxy.me for these visits.
Mental Health Resources

This is a very disruptive and stressful time for our families, and we have seen a significant increase in mental health issues. We have put together a list of resources to help you navigate these concerns during the COVID-19 pandemic. If you have immediate concerns about your child’s mental health and feel he/she is in imminent danger, please call 911 or our office emergency line.

Other Resources

We are constantly reviewing and updating our preparations and protocols during the COVID-19 pandemic. We are open and here to answer your questions. Thank you for your continued patience as we navigate the situation.

Monday–Friday: 9 a.m.–5 p.m.

Saturday, Sunday, and holidays:
Braintree only, by appointment


Call-hour daily from 7–9 a.m.
Nurses available to assist Monday–Friday from 9 a.m.–1 p.m. and 2–5 p.m.

340 Wood Road, Suite 301
Braintree, MA 02184
Fax: 781.356.6299

10 Hawthorne Place, Suite 110
Boston, MA 02114
Fax: 781.701.3298