1. New COVID-19 Quarantine and Isolation Guidelines: Please consult the following websites if you have questions regarding how to quarantine following exposure to COVID-19, or how to isolate when infected with COVID-19.

CDC  |  Mass. DPH

2. New DESE (Department of Elementary and Secondary Education) Return to School Guidance: Please consult this announcement for information about these newly revised guidelines. We also recommend consulting with your child’s school/daycare to discuss a plan for return after infection/exposure, as they may have different guidelines of their own.

3. COVID-19 PCR Results: We apologize for the long delays in receiving your child’s COVID PCR test results. Due to high test volume, test processing is taking much longer than expected. The current turn-around time for COVID PCR tests sent from our office is 5-7 days. Please do not call our office for test results. You can view your child’s test results in Patient Gateway, and they are not visible to us any sooner than they appear in your child’s chart.

4. Phone Call Inquiries: Due to high call volume we are struggling to return your calls in a timely fashion and are prioritizing inquires regarding same-day sick visits. We respectfully request that if you have routine inquiries about COVID-19 quarantine/isolation guidelines or return to school guidance, you consult the sites listed above or call your child’s school, before leaving a message for our staff.